You have questions, we have answers.
We’re accustomed to responding to all sorts of frequently asked questions. The prevailing inquiries are listed below. If we missed yours, feel free to give us a ring: (802) 362-0147
General
When is check in/check out time?
Check in is at 4:00 P.M. and check out is at 11:00 A.M.
Do you allow smoking on property? In the rooms?
All guest rooms and indoor spaces are non-smoking.
Is there a resort fee? What does it entail?
- At Kimpton Taconic Hotel, the resort fee is $35 + tax per day. This fee is added to each room night and covers all guests in the guest room.This fee includes:
- 2 adult tickets, per stay to Hildene, The Lincoln Family Home
- Valet and self-parking
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Enjoy 20% discount on all treatments that promote recovery and full body health & wellbeing at Renu Lounge
- Daily shuttle service to multiple destinations, based on availability at time of request
- In-room Staycast video streaming service to stream content from 1000+ apps through guest room TV
- Upgraded Wifi speed through the hotel’s guest rooms and public spaces for up to 5 devices (normally a $14.99 charge)
- Locally made and branded with Kimpton walking stick for use during your stay
- Weekly programming and activations
- Board Games and lawn games in season
- Pet beds, bowls, and treats
- Complimentary daily newspaper
- Complimentary electric car charging station
- Printing faxing, and photocopies ( up to 50 pages)
How much do you charge for high speed/wifi internet access?
Whether you're plugged in or not IHG® One Rewards members get complimentary high-speed access during every stay.
Do you have a fitness center? What kind of equipment does it have? What are the hours?
Yes, we do. It is open 24-hours a day and features various cardio vascular machines as well as a selection of free weights.
Do you have a spa? What are the hours?
The hotel does not have a spa on property.
Can I earn rewards for stays at Kimpton Hotels?
Every time you stay at Kimpton, you’re now part of the extended IHG® family. As an IHG® One Rewards member, you can earn and redeem points in more ways than ever. Join Now.
Do you offer Breast Milk storage for parents? Can I arrange a milk-safe fridge during my stay?
As part of our On-Demand Family Fridge program, guests can have one of our dedicated Mini Me Milk Fridges delivered to their room as a complimentary service, just by asking the front desk. The fridges allow parents to store milk while staying with us, at the temperature required by the CDC.
Do you have a pool?
The hotel has a seasonal heated pool open from Memorial Day Weekend through Labor Day Weekend.
The pool is open daily, 8:00 a.m. - 9:00 p.m.
Transportation/Directions
Do you have electric charging stations?
Electric vehicle charging stations are available based on availability.
How do I get to the Hotel?
Please see our Maps + Directions page.
Reservations
I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?
If you made a reservation using a non Kimpton website please contact your service provider directly to make modifications to your reservation.
What forms of payment are accepted to pay for my room?
A valid credit card is required to check into the hotel. Payments in cash, by credit card, or travelers check (personal checks are NOT accepted) are accepted at check out.
What is your cancellation/deposit policy?
Reservations must canceled at least 72 hours prior to your arrival date, 3pm local hotel time to avoid a one night's room and tax charge to your credit card. Special promotions, packages, and dates of stay may have different cancelation and deposit policies which will be mentioned during your booking process.
Is my ID/passport required at check in?
A valid government issued photo ID is required at the time of check in.
What is the minimum age requirement to check into the room?
Special rules may apply for guests under the age of 18. Please contact us at the front desk for further information prior to making a reservation.
Do you have connecting rooms?
We do have connecting rooms. Connecting rooms must be requested in advance and cannot be guaranteed.
Do you have accessible rooms?
Yes, we have accessible rooms. Some of these rooms include modified bath tubs with bars and added facility, and some include a roll-in shower. For more information on the accessible features of our hotel, click here. To find out more about our accessible rooms, click here.
Do you have an early departure fee?
The hotel may charge an early departure fee up to one night's room and tax.
Pets
Are pets allowed? Are there restrictions for weight, height or types?
We love our pet pals at Kimpton Hotels and Kimpton Taconic is no different. We are pet friendly and there are no pet restrictions. However, we request that a pet form is completed at check in and that the pet is caged or out of the room during housekeeping service.
Do you have pet sitting or dog walking services?
Guests may request pet services including but not limited to pet sitting, dog walking, and pet spa services by contacting the front desk.
Do you have pet free rooms for those with allergies?
No Pet? No problem. Guests may request a pet free room by contacting the front desk to make the request.
Front Desk
I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?
Please contact the concierge for any concierge related requests 24 hours a day.
Meetings and Events
How do I book a meeting?
For event + meeting inquiry, please contact us at sales@taconichotel.com
How can I create a unique atmosphere during my meeting?
Creative amenities are a cornerstone of Kimpton Hotels, and meetings here are anything but ordinary. Visit Signature Meetings to find out more information on how to plan your next event.
Need more information about booking a meeting at a Kimpton Hotel?
Whether your goal is productivity or festivity, we make sure every detail is managed with caring service and a sense of style. Visit Kimpton Meetings for more information.
How can I book a wedding at a Kimpton Hotel?
Let us help you plan your perfect wedding, please visit Kimpton Weddings for more information.
